What is registration?
Checking-in with the office staff prior to each visit. This ensures that your demographic and insurance information for each appointment is complete and accurate.
Why is registering necessary?
A claim for each visit must be created in order to access your insurance benefit. Additionally, registering is necessary to verify your demographic and insurance information with each visit.
How does registration work?
A receptionist asks you for demographic and insurance information which is then sent to our business office for processing.
See What to Bring for a list of documents and information you will need to have with you when you register.
Will I need to come early?
Yes. Please arrive 15 minutes prior to your scheduled appointment.
What information will I need to bring?
Please bring your current insurance card(s), policy holder name and date of birth, policy number and insurance address to your appointment. If your visit is related to an accident, workers’ compensation, employment examination or other special purpose, bring copies of any pertinent forms your physician needs to complete.
See What to Bring for a list of documents and information you will need to have with you when you register.
How do I request a change of address?
Contact Patient Financial Services.
Do I have to make a payment before I receive services?
You may be asked to make a payment based on your insurance company's co-payment requirement and if we are not able to verify insurance we will ask for a partial payment at the time of service.
What if my visit is work or accident related? Do I still need to stop at registration?
Inform the receptionist that your visit is work or accident related will ensure that your claim is processed in a correct and timely manner. If this is your first visit, additional paperwork is required.
Will I have to sign anything?
Yes. On each visit you will be asked to sign a form that allows us to release information to your insurance company. See Patient Rights & Responsibilities.
I was just here last week and none of my information changed. Do I still need to verify my registration information?
Yes. Verification of information registration is necessary because we must create a separate claim for each visit in order to access your insurance benefit. Accurate registration information for each visit will help ensure your information is correct