What is hospital registration?
Checking-in with hospital registration staff prior to each visit. This ensures that your demographic and insurance information for each appointment is complete and accurate.
Where do I go to register?
Where you go to register depends on the nature of your appointment:
| Outpatient tests: |
Outpatient Registration (Blue 1-102) |
| Surgery: |
Inpatient Registration (Blue 1-105) |
| Inpatient: |
Inpatient Registration (Blue 1-105) |
Mammogram:
Dexascan:
Ultrasound: |
Coral 105
Coral 105
Coral 105 |
| Maternity: |
Pre-register at least 30 days prior to your due date. You can register in person at either Outpatient (Blue 1-102) or Inpatient Registration (Blue 1-105). At time of delivery, report directly to the Family Maternity Center (Blue 2-100). |
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If you are unsure where to register, stop at Outpatient Registration.
Do I have to stop at registration every time I visit the hospital?
Usually, yes. If you are receiving repetitive therapeutic services, over the course of many visits, you may only be required to register each month.
Why is registering necessary?
Registering is necessary to verify your demographic and insurance information with each visit. Additionally, a claim for each visit must be created in order to access your insurance benefit.
How does registration work?
To assure patient safety and proper billing, a registrar will ask you for demographic and insurance information. See What to Bring for a list of documents and information you will need to have with you when you register.
Will I need to come early?
Yes. Please arrive 15 minutes prior to your scheduled appointment.
What information will I need to bring?
Please bring your current insurance card(s) and insurance address to your appointment. If your visit is related to an accident, workers’ compensation, employment examination or other special purpose, bring copies of any pertinent forms your physician needs to complete. See What to Bring for a list of documents and information you will need to have with you when you register.
How do I request a change of address?
Call Patient Financial Services at 425.899.1600.
Do I have to make a payment before I receive services?
You will be asked to make a payment based on your insurance company's co-payment requirement and if we are not able to verify insurance we will ask for a partial payment at the time of service.
What if my visit is work or accident related? Do I still need to stop at registration?
Yes. Informing registration that your visit is work or accident related will ensure that your claim is processed in a correct and timely manner.
What if I do not see a physician but have lab tests or X-rays done instead. Do I still need to stop at registration?
Yes. Please stop at registration to ensure your information is accurate. A registration representative will direct you to your appointment area. If your physician gave you test orders, bring them with you.
Will I have to sign anything?
Yes. On each visit you will be asked to sign a form that allows us to release information to your insurance company and a consent for treatment form. See Patient Rights & Responsibilities.
Will I receive anything at registration?
Yes. You will receive forms that should be given to the receptionist in your appointment area.
I was just here last week and none of my information changed. Do I still need to register with registration?
Yes. Registration is necessary because we must create a separate claim for each visit in order to access your insurance benefit. Registering for each visit will help ensure your information is correct.