How to Ensure Accurate Billing
Here are a few things you can do before your visit to ensure accurate billing:
- When scheduling your appointment, pre-register. This will insure we have the correct information in our system.
- Make sure you have a good understanding of what is and is not covered by your insurance plan; make sure Evergreen Healthcare accepts your insurance plan.
- If necessary, make sure that your provider has obtained any pre-certification or referral from your insurance company.
- Ask questions
- Get contact information for financial questions you may have after your visit.
Billing Policies
Evergreen Healthcare will first bill your insurance(s). After your insurance(s) have paid, you will be billed for any balances left on your account. However, if your insurance fails to pay the claims, you will be responsible for any and all costs incurred with the provision of your care. All balances are expected to be paid in full within 30 days of being billed or the guarantor must make appropriate payment arrangements.
For more information about your bill, please see the section Understanding Your Evergreen Bill.
Special Circumstances
Please let us know of any special circumstance that may impact the timely, accurate and complete payment for your services. Evergreen Healthcare Patient Financial Services representatives are willing to assist in any way to accommodate special circumstances, but need to learn of them in advance of your service.
See our Frequently Asked Questions for more information, or Contact Evergreen.
Uninsured Patients
Self pay accounts are payable at the time of receipt of the statement/bill, unless other arrangements have been made. If you are unable to pay the amount in full, please call Customer Service at 425.899.1600 immediately. A representative will gladly work with you to help you meet your responsibility.
Financial assistance is available for qualifying patients.