Evergreen Hospital is committed to quality improvement. It is the cornerstone of our vision, mission, strategic plan and culture. Quality is part of our daily work and we continue to be recognized for our great efforts through organizations such as HealthGrades, the American College of Surgeons and HealthStream Research.
On this page, you will find links to several organizations that report on healthcare quality, service and safety. Please review the information and feel free to contact Evergreen Hospital at 425.899.2495 if you have any questions.
Source: Centers for Medicare and Medicaid Services
Website: www.hospitalcompare.hhs.gov
What information is available (from www.hospitalcompare.hhs.gov): “In this tool you will find information on how well hospitals care for patients with certain medical conditions or surgical procedures, and results from a survey of patients about the quality of care they received during a recent hospital stay. This information will help you compare the quality of care hospitals provide. Talk to your doctor about this information to help you, your family and your friends make your best hospital care decisions.
Hospital Compare was created through the efforts of the Centers for Medicare & Medicaid Services (CMS), the Department of Health and Human Services, and other members of the Hospital Quality Alliance: Improving Care Through Information (HQA). The information on this website comes from hospitals that have agreed to submit quality information for Hospital Compare to make public.”
How Evergreen is continuously improving: Evergreen Healthcare is continuously improving our processes to ensure better outcomes for our patients. For example, we continue to improve our timeliness of getting heart attack patients to the catheterization lab for critical intervention. Additionally, we have made great strides to improve service through our EverCARE program. This program was designed to ensure we treat all patients and families with the highest level of compassion and are responsive to their needs.
Source: The Leapfrog Group
Website: http://www.leapfroggroup.org/
What information is available (from http://www.leapfroggroup.org/): The Leapfrog Group is a voluntary program aimed at mobilizing employer purchasing power to alert America’s health industry that big leaps in health care safety, quality and customer value will be recognized and rewarded. Among other initiatives, Leapfrog works with its employer members to encourage transparency and easy access to health care information as well as rewards for hospitals that have a proven record of high quality care.
The Leapfrog Group aims to:
• Reduce preventable medical mistakes and improve the quality and affordability of health care.
• Encourage health providers to publicly report their quality and outcomes so that consumers and purchasing organizations can make informed health care choices.
• Reward doctors and hospitals for improving the quality, safety and affordability of health care.
• Help consumers reap the benefits of making smart health care decisions.
How Evergreen is continuously improving: Evergreen Healthcare continues to make great strides with the Leapfrog Group process measures. Most recently, Evergreen has made a commitment to implement computerized physician order entry (CPOE). The hope is that this technology with improve efficiency, accuracy and overall patient safety.
Source: Health Grades
Website:
http://www.healthgrades.com/
What information is available: Healthgrades is the leading independent healthcare ratings organization. The organization rates over 750,000 physicians, 5,000 hospitals and 16,000 nursing homes. Evergreen Healthcare has received numerous awards from Healthgrades due to our commitment and culture for quality.
How Evergreen has been recognized: Evergreen Hospital is ranked number one in Washington and in the top 5% in the nation for the treatment of stroke. Additionally, Evergreen is also recognized for:
• Top 5 in Washington for Gastrointestinal Services
• Top 10 in Washington for General Surgery
• Top 10 in Washington for Overall Critical Care
• Top 10 in Washington for Overall Pulmonary Care
• 5-Star Rated for Maternity Care (6 years in a row)
Source: Centers for Medicare and Medicaid Services – Home Health
Website:
http://www.medicare.gov/HHCompare
What information is available: This tool gives detailed information about Medicare-certified home health agencies, similar to the Hospital Compare website. These quality measures give you information about how well home health agencies provide care for some of their patients. The measures provide information about patient's physical and mental health, and whether their ability to perform basic daily activities improves. Quality information can be used to help you compare home health agencies.
Source: Puget Sound Health Alliance
Website:
http://www.pugetsoundhealthalliance.org/
What information is available: The Puget Sound Health Alliance is a regional partnership involving employers, physicians, hospitals, patients, health plans, and others working together to improve quality and efficiency while reducing the rate of health care cost increases across King, Kitsap, Pierce, Snohomish and Thurston counties. The Community Checkup Report is a great tool to compare health care at clinics or hospitals in the Puget Sound area.